Questions regarding your membership?
Be environmentally conscious and make payments online. It's easy.
Go to My LA Fitness and select "Prepayment" option.
Go to My City Sports Club and select "Prepayment" option.

If you must send in a payment, address it to
PO Box 51355, Irvine CA 92619
Be sure to put your barcode on the check.  No cash please.
How do I ...

Suspend My Membership


This is a great way to keep your membership in place at a reduced cost. It works if you are not planning on using your membership for more than 30 days (medical issue, gone for the summer, etc.) and your dues are more than $10 a month.
  • Club Memberships
    • Monthly Dues members may suspend their memberships for an indefinite amount of time for a fee of $10 per month. If your next billing date is within 10 days, the freeze is effective for the following month’s billing. When you decide to “unfreeze” your membership, you will be charged a pro-rated amount of your regular dues for that month.
    • Paid In Full members may suspend their memberships for up to 6 months by paying a $35 freeze fee. The expiration date on your membership will be increased by the amount of time you suspend your membership.
    • Bi-weekly Dues members may suspend their memberships for an indefinite amount of time for $5 per bi-weekly billing. If your next billing date is within 10 days, your freeze will be effective for the following bi-weekly billing. When you decide to “unfreeze” your membership, you will be charged a pro-rated amount of your regular dues for that bi-weekly period.
    • Weekly Dues members may not suspend their memberships.
  • Kids Klub Memberships may be suspended for an indefinite amount of time at no cost. Please contact your local club to suspend a Kids Klub membership.
How to suspend your membership: Online by clicking on the My LA Fitness tab, logging in and clicking on the “Freeze” option on the right side of the screen.
How to suspend your membership: Online by clicking on the My City Sports Club tab, logging in and clicking on the “Freeze” option on the right side of the screen.

Change My Billing Information


You can change your billing information at any time. If your billing for the current month has already started to process (usually 3-5 days before your bill date), billing to the new account will occur on the following billing date.

How to Update Billing Online: Click on My LA Fitness. Login and then click on “Edit” next to your Billing Information.
How to Update Billing Online: Click on My City Sports Club. Login and then click on “Edit” next to your Billing Information.

Cancel My Membership


Club memberships with recurring dues may be cancelled at any time. You can do this by providing written notice to us at PO Box 54170, Irvine, CA 92619-4170. We recommend you mail the notice by certified mail and keep a record for your files. Or, you can deliver the notice directly to the Operations Manager at the nearest LA Fitness facility between 9AM and 5PM on Monday through Friday (the days and times for in-club cancellations are subject to change depending upon the availability of Operations Manager). If you deliver the notice in person, please be sure to get a receipt for your records.
Club memberships with recurring dues may be cancelled at any time. You can do this by providing written notice to us at PO Box 54170, Irvine, CA 92619-4170. We recommend you mail the notice by certified mail and keep a record for your files. Or, you can deliver the notice directly to the Operations Manager at the nearest City Sports Club facility between 9AM and 5PM on Monday through Friday (the days and times for in-club cancellations are subject to change depending upon the availability of Operations Manager). If you deliver the notice in person, please be sure to get a receipt for your records.


A cancellation postmarked at least 5 business days before your next billing date should result in no further recurring billing. If less than 5 business days, you may be billed one more time. If this occurs, LA Fitness will refund that additional billing. To ensure we have accurate information about the account being closed, we recommend you print and use the online form (but we will still accept written notices of cancellation that are not on the online form).
A cancellation postmarked at least 5 business days before your next billing date should result in no further recurring billing. If less than 5 business days, you may be billed one more time. If this occurs, City Sports Club will refund that additional billing. To ensure we have accurate information about the account being closed, we recommend you print and use the online form (but we will still accept written notices of cancellation that are not on the online form).


If you do decide to cancel your membership, you can still use the club for the additional time covered by the pre-paid last month’s dues we collected at enrollment. Your last month prepaid dues will be applied to the month AFTER the month paid by your final recurring billing, and your membership will expire at the end of that prepaid last month. If your Personal Training membership is still within its initial term or if you have a Paid In Full membership, please contact your local club for assistance.

There are options available to you other than cancelling your membership. If you are relocating, we have many clubs in many states to choose from-click on the Locations tab to see if there is one near you. Another option is to suspend (‘freeze”) your membership for a fee of $10 per month. This is a good alternative if you are not planning to use the membership for more than 30 days (medical issue, gone for the summer, etc.) and your dues are more than $10 a month. When you want to start using the club again, you can simply “unfreeze” without paying an initiation fee. When you unfreeze in the middle of a month, you will be charged for any days remaining in the month on a prorated basis if the amount is greater than $10.

How to Access Online Cancellation Form: Click on My LA Fitness. Login, click on Account Information tab and then click on the “Cancellation Form” option on the right side of the screen. Mail the form to the address listed on the form.
How to Access Online Cancellation Form: Click on My City Sports Club. Login, click on Account Information tab and then click on the “Cancellation Form” option on the right side of the screen. Mail the form to the address listed on the form.
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