BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THIS ONLINE PRIVACY POLICY. IF YOU DO NOT AGREE TO
THIS ONLINE PRIVACY POLICY, DO NOT USE THE WEBSITE OR SUBMIT PERSONAL INFORMATION TO US IN ANY
MANNER.
Fitness International, LLC and its subsidiaries and affiliates, and their respective stockholders, directors, officers,
employees, agents, successors and assigns (collectively, "we," "us," "our," or the "Company") is very sensitive to
the privacy concerns of the visitors to its sites on the Internet. This Online Privacy Policy (this "Privacy Policy")
outlines the types of Personal Information that you may provide to us on any website controlled by the Company
that links to this Privacy Policy (such websites, including any mobile sites maintained by the Company, are referred
to, individually and collectively, as the "Website") and explains how the Company handles such Personal
Information. This Privacy Policy does not apply to Personal Information collected from you offline, to websites that
do not link to this Privacy Policy or to third-party websites to which the Website may link. Your use of the Website
is subject to this Privacy Policy and the applicable Website terms and conditions (capitalized terms set forth but
not otherwise defined herein have the meanings ascribed thereto in the Website terms and conditions).
Important Note for California Residents
Under the California Consumer Privacy Act (the "CCPA"), you have the right to know the categories of Personal
Information collected by the Company and the purposes for which such Personal Information is used (which are
disclosed in this Privacy Policy and our In-Club Privacy Policy), to access or ask for a copy of your Personal
Information and to request deletion of your Personal Information, which you may do by visiting
https://privacyrights.fitnessintl.com or by calling us toll free at 1-844-359-9398. You also have the right not to be
discriminated against because you exercised any of your rights under the CCPA. We also provide you with the
opportunity to correct your Personal Information if it is incorrect. We will respond to all reasonable requests in a
timely manner and in accordance with applicable law. The Company does not sell any Personal Information that it
collects.
Definition of "Personal Information"
"Personal Information" means information that can be linked to a visitor, identifies any visitor or could reasonably
be used to identify such visitor that is submitted to or collected by the Website and maintained by the Company in
an accessible form, and it includes information actively submitted by you and passively-collected information, as
well as information submitted by other members and guests via referrals or in connection with the purchase of a
multi-person membership, as described below.
Collection of Personal Information Online
Identifiers such as e-mail addresses and other Personal Information of visitors, such as a first and last name, home
or other physical address or telephone number, are known to the Company only when voluntarily submitted, for
example, via registration for sweepstakes or contests, content submissions, suggestions or participation in online
interactive activities or in connection with making online purchases of the Company's services and is used for such
purposes, or via referrals from other members or guests or in connection with purchases of a multi-person
membership that include you as a member. For example, you may submit your name, postal address, e-mail
address, signature or other information in order to receive information about various subjects, register for
programs, contact customer service, respond to surveys, or enroll yourself or a family member as a health club
member. Similarly, financial information of visitors, such as credit or debit card numbers, is known to the Company
only when voluntarily submitted in connection with purchasing goods or services available through the Company's
Website, in which case certain commercial information, such as products or services purchased or considered, is
also known. Such identifiers, financial information and commercial information is collected for the purpose of
facilitating such sweepstakes, contests, sales, etc. and for transacting a sale and supporting a consumer's use of
any purchased products or services (for example, health club membership and access). Such information may also
be used to evaluate and improve our customers' experience, analyze trends, administer our facilities, review of the
number of visitors to our clubs and track members' and guests' use of our facilities.
Certain Internet or other electronic network activity information of visitors is recorded by the standard operation
of Internet servers of the Company. Information tracked includes the visitor's type of operating system (e.g., iOS,
Android, Windows) and the type of browser (e.g., Internet Explorer, Chrome, Firefox, Safari). Like many other
websites, the Company makes use of log files. The information inside the log files includes internet protocol (IP)
addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of
clicks. In addition, certain Personal Information may be collected using various technologies, such as cookies,
Internet tags, and web beacons. As detailed more particularly below, the Website does use cookies to track visitor
preferences. Collectively, this information is primarily used to provide an enhanced online experience for the
visitor and to analyze trends, administer the site, track user's movement around the site, and gather demographic
information, IP addresses, and other such information. Other uses of this information include internal review of
the number of visitors to the site, but only in an aggregate and non-personally identifiable form.
If you access our Website through a mobile device, we may collect the geolocation data such as the physical
location of your device by, for example, using satellite, cell phone tower, or Wi-Fi signals. We may use your
device's physical location to provide you with location-based services and content and to learn when you have
checked into one of our clubs. You may be able to allow or deny such uses of your device's location by changing
your device's location settings, but if you choose to deny such uses, we may not be able to provide you with
location-based services and content.
Use of Personal Information
In addition to any other uses set forth herein, Personal Information may be used: (1) to help the Company better
understand visitors' use of the Website; (2) to respond to specific requests from visitors; (3) to provide notices to
visitors, such as marketing information, discount coupons and new product offerings; and (4) to protect the
security or integrity of the site. In addition, certain Personal Information may be submitted through online forms
on the Website necessary to provide services offered by the Website. After you have entered Personal Information
into a form or data field on the Website, the Company may use certain identifying technologies to allow that
website to "remember" your personal preferences, such as sections of the Website that you use frequently. The
Company may also use Personal Information for other business purposes, such as to offer you the opportunity to
receive notices regarding the Company's products or services, to invite you to participate in surveys about our
products, or to notify you about special promotions, and for purposes of data analysis, audits, fraud monitoring
and prevention, developing new products and services, enhancing, improving or modifying our services, identifying
usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our
business activities.
Consolidation of Personal Information
The Company may consolidate and anonymize the Personal Information of individuals who use the Website. The
Company may use such information to help us better design the Website and our products, to communicate
information to you, to enhance our marketing and research activities, to facilitate other business functions and for
the other purposes set forth in this Privacy Policy.
Limitations on Collection of Personal Information
You may always limit the amount and type of actively-transmitted Personal Information that the Company receives
about you by choosing not to enter any Personal Information into forms or data fields on the Website. However,
some online services can only be provided to you if you provide appropriate Personal Information; for example,
certain financial and other information is required to purchase a membership. Other parts of the Website may ask
whether you wish to opt out or opt in to contact lists for offers, promotions and additional services that may be of
interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not
want the Website to use tracking technologies, such as cookies, to "remember" your Personal Information, such as
user IDs or mailing addresses, on return visits. However, if the Website uses tracking technologies to collect
unidentifiable information, it will not generally provide you with the ability to opt out of the tracking technologies.
Some internet browsers allow you to limit or disable the use of tracking technologies that collect passively-transmitted
information. More detailed information about cookie management or other passive transmissions by
specific web browsers can be found at the browser's respective websites.
Transmission of Personal Information to Third Parties
Unless otherwise disclosed, Personal Information will not be sold, transferred or otherwise disclosed to anyone
other than authorized recipients. However, the Company reserves the right to disclose Personal Information to
respond to authorized information requests from government authorities, to address national security situations,
or when otherwise required by law, in the Company's sole discretion.
To the extent that any of the sites accessible through the Website has different practices, those different practices
will be applicable at those sites. The Company is not responsible for the practices, policies or content applicable to
third-party sites. Inclusion of a link to another site does not imply endorsement by the Company.
To provide you with a more relevant and interesting experience, we may participate in behavioral-based
advertising. This means that the Company or a third party may place a cookie on your browser, or use a web
beacon, to collect information about your use of our website so that the Company or a third party can provide
advertising about products and services tailored to your interest (including, without limitation, products and
services offered by the Company and its affiliates). These third-party ad servers or ad networks use technology to
display the advertisements and links that appear on the Website sent directly to your browser. They automatically
receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or web beacons) may
also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to
personalize the advertising content that you see. The Company has no access to or control over these cookies that
are used by third-party advertisers. You should consult the respective privacy policies of these third-party ad
servers for more detailed information on their practices as well as for instructions about how to opt-out of certain
practices. This Privacy Policy does not apply to, and the Company cannot control the activities of, such other
advertisers or websites.
Some of these third-party companies may be participants in the Digital Advertising Alliance ("DAA"). The DAA
offers a choice mechanism with respect to certain types of data collection and use. We adhere to the DAA's Self-Regulatory
Principles for Online Behavioral Advertising. Visit www.aboutads.info to exercise choice with respect to
participants of the DAA. If you would like to opt-out from having the behavioral-based advertising companies with
whom we have a relationship use your Personal Information for advertising purposes, you can do so by visiting the
Network Advertising Initiative or Digital Advertising Alliance. If you change computers, devices, or browsers, use
multiple computers, devices, or browsers, or delete your cookies, you may need to repeat this process for each c
omputer, device, or browser.
Additionally, if the Company sells one or more of its product lines, divisions or assets, Personal Information may be
transferred to the buyer so that the buyer can continue to provide you with information and services. Similarly, if
the Company purchases a product line or division or other assets from a third party, Personal Information may be
transferred from the seller to us so that we may continue to provide you with information and services.
Finally, if you are accessing the Website via a third-party site or otherwise in connection with obtaining discounted
access to services offered by the Company or in connection with a third-party program offering rewards,
reimbursements, benefits or other incentives based on your use of the Company's services (including a right to
access to our clubs that is available through an employer, health insurer or other group, a "Third-Party Offer"), the
Company may share your Personal Information (including identifiers such as a unique personal identifier and
commercial information such as your use of such services or the number of times you visit a club each month) with
the applicable third party in accordance with the terms of such Third-Party Offer but solely for the business
purpose of facilitating the provision of such discounts, rewards, reimbursements, benefits or other incentives to
you under Third-Party Offer. You may always request that we stop sharing such information. However, in that case,
you may not be eligible to access our facilities or obtain any such rewards, reimbursements, benefits or other
incentives.
Use of Cookies
When you view this site, the Company may temporarily store some information on your computer. This
information will be in the form of "cookies" or other web beacons to store information about visitors' preferences,
to record user-specific information on which pages a visitor accesses or visits, and customize web page content
based on visitors' browser types or other information that a visitor sends via their browser or other means. Passive
information collection technologies such as cookies can make your use of the Website easier by allowing the
Company to provide better service, customize sites based on consumer preferences, compile statistics, analyze
trends, and otherwise administer and improve the Website. Certain features of the Website may not work without
use of passive information collection technologies. These techniques help the Company and the Website functions
in many ways, but with strict restrictions on their use. First, Company cookies expire 30 days after the end of the
applicable browser session so that the site cannot track your activities over an extended period of time, and so
that no permanent storage is used by these cookies. Second, Company cookies are only used in order to provide
convenience to you (for example, to reduce repetitive typing) and to allow the Company to tailor the site to better
match your interests and preferences. They are not used to profile your activities or to gather unauthorized
Personal Information. For purposes of this Privacy Policy, a "browser session" will be deemed to have ended when
your Internet browser is closed.
With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a
warning before cookies are stored. Please refer to your browser instructions or help screen to learn more about
these functions.
Security of Personal Information
The Company makes an effort to ensure that Personal Information is protected while you are on the Website.
However, the confidentiality of Personal Information transmitted over the Internet cannot be guaranteed. We urge
you to exercise caution when transmitting Personal Information over the internet, especially Personal Information
related to your health. The Company cannot guarantee that unauthorized third parties will not gain access to
Personal Information; therefore, when submitting Personal Information to the Website, you must weigh both the
benefits and the risks. Please also note that any emails you send us are not encrypted, and we strongly advise you
not to communicate any confidential information in your emails to us. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the security of any account you might have
with us has been compromised), please immediately notify us.
Links to Other Websites
The Website may contain links to websites operated by others. Each of those maintains its own policies about the
collection, use and security of Personal Information. The Company is not responsible for how others use your
Personal Information. Before providing Personal Information to any other website, you should read its privacy
policy and terms of use, and ensure they are acceptable to you. Notwithstanding any content on the Website
indicative of the contrary, the Company makes no endorsement of or representation about any such websites, or
any information, software, or other products or materials found there, or any results that may be obtained from
using them.
If you decide to access any website linked to in our Website, you do so entirely at your own risk. The Company
does not guarantee that you will receive an alert when you leave the Website, and it is your responsibility to
determine when you have left the Website. The Company recommends that you review any third-party website's
privacy policies before submitting any information. The Company assumes no responsibility for and shall not be
liable for the privacy, terms of use, or other policies of any third party website, any damage to, or viruses that may
infect your computer equipment or other property, or for any loss or corruption of data resulting from any third-party
website navigated to or accessed from links hosted on or contained in the Website.
Personal Information Related to Children: A Note for Parents or Legal Guardians
Consistent with the Children's Online Privacy Protection Act, the Company is committed to protecting children's
privacy on the Internet. The Company does not intend to, or knowingly, collect any Personal Information (including
online contact information) of children under the age of 18 through its Website, and we encourage parents or
guardians to supervise their children's online activities and to consider using parental control tools available from
online services and software manufacturers that help provide a kid-friendly online environment. These tools can
also prevent children from disclosing online their names, addresses and other personal information without your
permission. If the Company becomes aware of a child under the age of 18 attempting to register on the Website,
the Company will not accept the registration. Once the Company becomes aware of a child under the age of 18
providing Personal Information through the Website, it will attempt to delete that information. If your child has
provided Personal Information through the Website, please contact us so it can be deleted. If you are under
the age of 18, do not provide the Company with any Personal Information.
Acceptance of Privacy Terms and Conditions
Your access to and use of the Website is subject to this Privacy Policy and all applicable laws. By accessing and
browsing this site, you accept, without limitation or qualification, this Privacy Policy. The Company reserves the
right to at any time revise this Privacy Policy without prior notice to reflect technological advancements, legal and
regulatory changes and good business practices. If the Company changes its privacy practices, a new Privacy Policy
will reflect those changes and the effective date of the revised Privacy Policy will be set forth in the new Privacy
Policy. You are bound by any such revisions and should therefore periodically visit this page to review the then-current
privacy terms and conditions to which you are bound. If you have questions about the use, amendment, or
deletion of Personal Information that you have provided to the Company, or if you would like to opt out of future
communications from a Company business or a particular program, please contact us by clicking on the "Contact"
link on this Website or by writing to us at:
Attn: Chief Privacy Officer
P.O. Box 54170
Irvine, CA 92619-4170
In all communications to the Company, please include the e-mail address used for registration (if applicable), the
website address or the specific program to which you provided Personal Information and a detailed explanation of
your request. If you would like to delete or amend your Personal Information and are contacting us by e-mail,
please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do
our best to respond to all reasonable requests in a timely manner, in accordance with applicable law.
This Privacy Policy is effective as of January 1, 2020.
In-Club Privacy Policy